TYALO
TYALO / Information

Support

Help with TYALO, your account, and your Apple subscription.

Contact

Email hello@tyalo.app with a concise description of the issue. Do not include passwords, payment-card details, or other sensitive credentials.

Sign in

TYALO supports Sign in with Apple and Sign in with Google. Use the same sign-in method and provider account originally connected to your TYALO account. If access still fails, contact support from the address above.

Purchase or restore Premium

Premium is purchased through Apple. See your localized subscription price, billing period, and offer terms in the Apple purchase sheet before you confirm. If an eligible purchase is not reflected in TYALO, use the restore purchase option in the app while signed in to the correct TYALO and Apple accounts.

Manage or cancel a subscription

Apple manages billing and cancellation:

  1. Open Settings on your iPhone.
  2. Tap your name, then Subscriptions.
  3. Select TYALO and review the options shown by Apple.

Removing TYALO or deleting the TYALO account does not cancel an active subscription. Cancellation and refund eligibility are handled under Apple's terms.

Delete your account

  1. Open TYALO and go to Profile.
  2. Select Delete Account.
  3. Complete the confirmation shown in the app.

Active account data is deleted after confirmed account deletion. Protected backup copies may remain temporarily until normal backup expiration. Read the Privacy Policy for details.

Current feature availability

AI Premium Styling and Fitting Room have plan-based usage limits. Visual Atelier is Coming Soon for version 1.1 and is not currently available or a current Premium benefit.

Legal information

Review the Privacy Policy and Terms of Use for account, image-processing, subscription, and operator information.